“Faith in our people, faith in our customers, and faith in myself. Everything that I do as a leader is an expression of faith. To be honest, having true faith in others is often the hardest thing for me, but is probably the most important source of success in our business. To me, it is very simple: the more faith I have in others, the better work they do and the more money we make. It’s not complex. It’s just hard. It is very easy to let doubt, disbelief, and judgment get in the way.”

The Master Coach: Leading with Character, Building Connections, and Engaging in Extraordinary Conversations
Gregg Thompson