Listen with Compassion

“Deep listening, compassionate listening is not listening with the purpose of analyzing or even uncovering what has happened in the past. You listen first of all in order to give the other person relief, a chance to speak out, to feel that someone finally understands him or her. Deep listening is the kind of listening that helps us to keep compassion alive while the other speaks, which may be for half an hour or forty-five minutes. Continue reading

We effect change by engaging in robust conversations with ourselves, our colleagues, our customers, our family, the world

We must answer the big questions. What are the questions that need posing? Philosophers, theologians, scientists, and great teachers have debated this for ages:

  • What is real?
  • What is honest?
  • What is quality?
  • What has value?

Whether you are governing a country, running an organization, or participating in a committed personal relationship, your ability to effect change will increase as you become more responsive to your world and to the individuals who are central to your happiness and success.”

– Fierce conversations by Susan Scott Continue reading