Leaders who can traverse divisive boundaries have always been vital to civilization, but today the need for this leadership capacity is even more urgent and widespread. Leading as if the world stops at the edge of one’s tribe, religion, nation, or corporation has become impractical, and often impossible. We simply cannot manage a whole company, a whole community— and certainly not a whole planet—with leaders who identify only with one part. Instead, more often than ever before, we need boundary-crossing leaders who can help the parts work together to strengthen the whole.

Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities by Mark Gerzon