Creative destruction and rebuilding of an established institution require the willingness to be called an asshole. I often have people reflect on the fact that the reactions to Gandhi and Martin Luther King Jr were even worse. They were killed by people who didn’t approve of their vision and their activities as change agents. Many of the leaders who are failing at hypertransformation are unwilling to accept unpopularity. As a result, they fall into playing with bureaucracy, rather than fighting it with sufficient vigor to win.
– Noel M. Tichy from ‘ The Cycle of Leadership’