Consumers Desire A Better World

Today’s consumers are eager to become loyal fans of companies that respect purposeful capitalism. They are not opposed to companies making a profit; indeed, they may even be investors in these companies–but at the core, they want more empathic, enlightened corporations that seek a balance between profit and purpose. Continue reading

Trust has to be ruthless

Trust is tough. The reality is, however, that even the best recruiters and the best judges of character will get it wrong sometimes. Continue reading

Start a bottom-up revolution – Gary Hamel

Step 1

Build a point of view (POV). Understand what is changing in the world and what opportunities these changes make possible. Create a POV that is credible, coherent, compelling and commercial. Start your journey with a sense of destiny. Don’t be afraid to dream big. Continue reading

Debate versus Dialogue

Debate Dialogue
Assuming that there is a right answer, and you have it Assuming that many people have pieces of the answer Continue reading

If you don’t play the game, you can’t know enough to make the rules.

Oratory is empty if it has not been field-tested on the battlefield of experience.  And I have little use for those who write beautifully and live sordidly; or those who withdraw from the world and issue instructions for how to live in it; or priesthoods that deny the realities of the flesh but wish to control the appetites and activities of those who live as whole human beings.  If you don’t play the game, you can’t know enough to make the rules.  If you are not engaged in the sweaty work of the world, you should not be in charge of the deodorant concession.  And if you cannot find a way to aid progress in human affairs, then know that the smirking cynicism of the sideline critic is a form of plaque – and to be one of those is to be a carrier of death instead of a preserver of life. Strong words? Yes, and deeply felt”

–          Robert Fulghum

Three factors impacting capacity of the organisation

There are three factors that consistently appear to forcefully impact the capacity of the organisation to succeed in achieving results. The first is the ability of the organisation to give original and unique responses to its customers. The second is the capacity of the organisation to create new knowledge and apply it successfully to products and processes. The last factor is the ability of the organisation to create a workplace in which each person chooses accountability for making the entire enterprise successful. Continue reading