“We told people that it’s got to come from your heart, not your head, to be effective,” Kelleher says, “that it’s a feeling of empathy towards your people and of acting out of their best interests. Continue reading
Month: January 2014
Do the right thing
One thing Hassan did to turn Schering around was to move the sales force’s compensation system from 60/40 salary-versus-commission split to an 80/20 split. Continue reading
Love to Learn
Confucius’s answer to the chaos of his era was the “Way” of the just and harmonious society, which, he taught, had once been realized before—in a distant Chinese golden age. Mankind’s central spiritual task was to re-create this proper order already on the verge of being lost. Spiritual fulfillment was a task not so much of revelation or liberation but patient recovery of forgotten principles of self-restraint. Continue reading
Wisdom of Crowds
In the popular imagination, groups tend to make people either dumb or crazy, or both. Continue reading
are you going to just talk—or are you going to fish?
“…..and it all reminded me of the story about the fisherman and the game warden. The game warden accepts an invitation to go fishing with a stranger who rows him out to the middle of the lake. As the game warden begins to fiddle with his fishing rod, he watches in horror as the stranger pulls out a stick of dynamite from his tackle box, lights it, and throws it into the lake. Continue reading
Restoring the Cookie of our Childhood
Cookie of Childhood When I was four years old, my mother used to bring me a cookie every time she came home from the market. I always went to the front yard and took my time eating it, sometimes half an hour or forty-five minutes for one cookie. Continue reading
Only the leader can make execution happen
An organization can execute only if the leader’s heart and soul are immersed in the company. Leading is more than thinking big, or schmoozing with investors and lawmakers, although those are part of the job. Continue reading
Deal with a problem which arises; face it courageously
FROM A CONVERSATION WITH RICHARD STENGEL Yes, the boarding master is the man who is in charge of the students in a college, yes. Now this was a remarkable man . . . He once gave a sermon [about] a man whose house was haunted by evil spirits. Continue reading
Interdependence is a choice only independent people can make
Interdependence is a far more mature, more advanced concept. If I am physically interdependent, I am self-reliant and capable, but I also realize that you and I working together can accomplish far more than, even at my best, I could accomplish alone. Continue reading
Love is a Verb
“In the great literature of all progressive societies, love is a verb. Reactive people make it a feeling. Continue reading