When we focus on others, our world expands.

“Self-absorption in all its forms kills empathy, let alone compassion. When we focus on ourselves, our world contracts as our problems and preoccupations loom large. Continue reading

Creating a New Theory

Creating a new theory is not like destroying an old barn and erecting a skyscraper in its place. Continue reading

Reach across differences, listen to the other, and stand for the whole…

Image result for resolving conflict compassionTransformational leadership take more courage than the usual one-  sided leadership. Continue reading

Learning to give freely of ourselves

God loves a cheerful giver.
– II CORINTHIANS Continue reading

Treasure Within

A beggar had been sitting by the side of a road for over thirty years. One day a stranger walked by. “Spare some change?” mumbled the beggar, mechanically holding out his old baseball cap. Continue reading

Ritz Carlton – Customer Engagement Metric

1. How satisfied are you with Ritz-Carlton? Continue reading

Ritz Carlton – Employee Engagement Metric

  1. I know what is expected of me at work. Continue reading

The Fight Inside

An elderly Cherokee Native American was teaching his grandchildren about life… Continue reading