Our experience with scores of major transformation efforts, combined with research we have undertaken over the past decade, suggests that four key functions collectively define a successful role for the CEO in a transformation: Continue reading
Day: October 28, 2010
Reinventing a commodity
“To me, the point of a coffee store, was not just to teach customers about fine coffee but to show them how to enjoy it. Continue reading
Change in consciousness from head to heart is qualitative rather than quantitative
We tend to think in linear terms. Linear thought implies that more of something is the means to improve it. The case of the lowly caterpillar illustrates the point. Continue reading
ONE TUSK 