To my mind there must be, at the bottom of it all, not an equation, but an utterly simple idea. And to me that idea, when we finally discover it, will be so compelling, so inevitable, that we will say to one another, “Oh, how beautiful. How could it have been otherwise?”
– John Archibald Wheeler
There are three factors that consistently appear to forcefully impact the capacity of the organisation to succeed in achieving results. The first is the ability of the organisation to give original and unique responses to its customers. The second is the capacity of the organisation to create new knowledge and apply it successfully to products and processes. The last factor is the ability of the organisation to create a workplace in which each person chooses accountability for making the entire enterprise successful. Continue reading
ONE TUSK 