Built to Last

When you’ve built an institution with values and a purpose beyond just making money—when you’ve built a culture that makes a distinctive contribution while delivering exceptional resultsContinue reading

Creating the conditions for genuine growth and change

“How do things grow in nature? Do we drive them to grow? Do we say, ‘You must grow five inches a quarter or you’re out of here!’. No. Continue reading

Successful role for the CEO in a transformation

Our experience with scores of major transformation efforts, combined with research we have undertaken over the past decade, suggests that four key functions collectively define a successful role for the CEO in a transformation: Continue reading

Reinventing a commodity

“To me, the point of a coffee store, was not just to teach customers about fine coffee but to show them how to enjoy it. Continue reading

10 lessons for marketers from Barack Obama

A bit dated but worth a read….

10 lessons for marketers from Barack Obama

The battle for the American Presidency has been a fascinating and historic one. But a few weeks ago, the brand new President-elect of the US, Barack Hussein Obama won hands down in another equally improbable contest. He was voted Advertising Age Marketer of the Year, beating global icons such as Apple and Nike. Obama has been in the news for his extraordinary online fundraising and $188 million TV ad blitz. But what won him acclaim from American chief marketing officers and chief executive officers was his path breaking digital strategy and campaign. Continue reading

The real organization is always a dense network of relationships – Margaret Wheatley

“The scientific search for the basic building blocks of life has revealed a startling fact: there are none.  The deeper that physicists peer into the nature of reality, the only thing they find is relationships.  Continue reading

Our culture is our strength….

“Our culture is our strength. There is a sort of unspoken routine; we think alike, and we all know what needs to be done. Competitors may offer the same hardware – the same entertainment systems or new aircraft – but the software is hard to imitate or emulate. Continue reading

Rattling the Competitive Cage – Rich Horwath

Feel like you ‘re trapped in a cage with your competitors? Too close for comfort? Clawing at each other day in and day out? Inevitable? Hardly. But you’re not alone.

In 1934, Moscow University professor G. F. Gause published the results of a landmark study. He placed small animals in a bottle with an ample amount of food. If the animals were of the same genus and a different species, they were able to live together peaceably. However, if the animals were of the same genus and the same species, they were not able to coexist (sound familiar?) This led to the Principle of Competitive Exclusion, which states that no two species can coexist that make their living in the identical way. Continue reading