What are the critical communication secrets that stellar leaders possess? What are the leadership practices they use consistently? These are the questions I’ve obsessed with as I’ve worked alongside and coached top executives at Fortune 500 companies and entrepreneurs alike. The answers reflect both science and art. I have distilled practices of superb leaders who are highly self-aware, flexible, adaptable, and balanced between chaos and stability. I dub these men and women Quantum Leaders, and most of them go on to become truly extraordinary leaders. They are acutely aware that they must first manage themselves to achieve successful communication with others. The first five skills relate to managing self and the next five skills to managing relationships……

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