Structural flexibility (2) : You have to build adaptability into your company’s DNA.

A. Embrace a grand challenge. You can’t build an adaptable organization without adaptable people—and individuals change only when they have to, or when they want to. In most companies, deep change is crisis-driven. People are pushed into the icy waters of change by circumstances outside of their control. But every day human beings all over the world rush out to embrace change—because they are seduced by an opportunity to do something big, exciting or noble. So if you want people to change ahead of the curve, you have to give them something worth changing for. Continue reading

Structural flexibility (1) – Surrender your freedoms reluctantly; guard your liberties diligently.

A. Avoid irreversible commitments. Major capital investments. Multi-year labor contracts. Specialized facilities. High fixed costs. All these things are dangerous in a world where the future is unlikely to mirror the past. Historically, managers have often traded away future flexibility for short-term economic advantage (like temporary labor peace, better long-term lease rates, or larger scale production lines). Going forward, executives will need to ask themselves, “How might this decision reduce our degree of freedom in the years to come?” Continue reading

Strategic flexibility – Nimble and quick beats big and beefy.

A. Disaggregate the organization. Big things aren’t nimble. That’s why there aren’t any 200-pound gymnasts or jumbo-sized fighter jets. It’s also why Gore & Associates, the manufacturer of Gore-Tex and 1,000 other high-tech products, limits its operating units to no more than 200 individuals. In a company comprised of a few, large organizational units, there tends to be a lack of intellectual diversity—since people within the same unit tend to think alike. Continue reading

Strategic Variety – To give up the bird in the hand you must first see a flock in the bush

A. Build a portfolio of new strategic options. Without a lot of exciting new options, managers will inevitably opt for more of the same. That’s why renewal depends on a company’s ability to generate and test hundreds of new strategic options. There’s a power law here: Out of 1,000 crazy ideas, only 100 will merit serious consideration. Of those, only 10 will be worth a serious investment, and out of that modest bundle, only 1 or 2 will have the power to transform a business or spawn a new one. Google gets this. Within its core search business, the company tests more than 5,000 software changes a year, and implements around 500—this according to BusinessWeek. The fact that Google has thus far managed to maintain its overwhelming lead in online search is in large part the result of this blistering pace of innovation. In the end, the pace at which Google, or any other company, is able to adapt and evolve is a function of the number of new strategic options that it is able to generate and test. Continue reading

Anticipation – It’s hard to out-run the future if you don’t see it coming

A. Face up to strategy decay. Like people, strategies get old and die—and in recent years, strategy life cycles have been shrinking. Great strategies get copied (“strategic convergence”); they reach their natural limits (as markets saturate and inefficiencies become harder to find); they get supplanted by better strategies (that are more effective at delivering customer value); or they get eviscerated, when well-informed customers use their knowledge to slash away at margins. Sooner or later, every strategy dies, and the signs of advancing age are always visible—if you’re looking for them. Continue reading

Intellectual Flexibility – To change an organization you must first change minds.

 A. Regard every belief as a hypothesis. The biggest barriers to strategic renewal are almost always top management’s unexamined beliefs. Music can only be sold on shiny discs? Don’t bet on it. The news has to be delivered on a big piece of flimsy paper? Not necessarily. You have to load programs onto your computer before you can use them? Maybe not. In an age of unprecedented change, it’s important to regard everything you believe about your company’s business model, its competitors and its customers as mere hypotheses, forever open to disconfirmation. Continue reading

Adaptable Company

An adaptable company is one that captures more than its fair share of new opportunities. It’s always redefining its “core business” in ways that open up new avenues for growth. Continue reading

How is the world going to be different because you and I are working together?

London: What do you think are some of the critical questions we need to ask during this period of transition? Continue reading

Organisational Culture

Schein defined organisational culture as ” the specific collection of values and norms that are shared by people and groups in an organisation and that control the way they interact with each other and with stakeholders outside the organisation” Continue reading