The general rule is this: inquiry precedes advocacy. If you (1) are uncertain about having reliable, complete information; Continue reading
Leadership
Reach across differences, listen to the other, and stand for the whole…
Transformational leadership take more courage than the usual one- sided leadership. Continue reading
Trust based , Self Managed Teams
At their best, the units in good trust-based organizations hardly have to be managed, but they do need a multiplicity of leaders. I once teased an English audience by comparing a team of Englishmen to a rowing crew on the river – eight men going backward as fast as they can without talking to each other, steered by the one person who can’t row! I thought it quite witty at the time, but I was corrected after the session by one of the participants, who had once been an Olympic oarsman. “How do you think we could go backward so: fast without communicating, steered by this little fellow in the stern, if we didn’t know each other very well, didn’t have total confidence to do our jobs and a shared commitment – almost a passion – for the same goal! It is the perfect formula for a team.”

Ritz Carlton – Employee Engagement Metric
- I know what is expected of me at work. Continue reading
The Secrets of Creative Collaboration
Given our continuing obsession with solitary genius, reflected in everything from the worship of film directors to our fascination with Bill Gates and other high-profile entrepreneurs, it is no surprise that we tend to underestimate just how much creative work is accomplished by groups. Continue reading
What we are communicates far more eloquently than anything we say or do….
In the last analysis, what we are communicates far more eloquently than anything we say or do. Continue reading
Looking for every possibility of action within the realm of real possibilities
To have faith means to dare, to think the unthinkable, yet to act within the limits of the realistically possible; Continue reading
Why our Objectives are best pursued Indirectly (2)
Contrary to business school doctrine, “maximizing shareholder wealth” or “profit maximization” has not been the dominant driving force or primary objective through the history of the visionary companies. Continue reading
Reforming our Organisations
According to Peter Block, the best hope for reforming our organizations lies in reshaping the politics of our work lives — how we each define purpose, hold power, and balance wealth. Continue reading
Best New Year’s Resolution? A ‘Stop Doing’ List
Each time the New Year rolls around and I sit down to do my annual resolutions, I reflect back to a lesson taught me by a remarkable teacher. Continue reading
