Back end or Heart of House?

Writer William Gibson once famously said that the ‘The future is already here—it’s just not very evenly distributed.’ I worry more that the past is here—it’s just so evenly distributed that we can’t get to the future.

— Paul Kedrosky

A few years ago, we facilitated an event with a group of luxury car dealers in a Four Seasons hotel. They were all the owners or General Managers of the dealerships: wealthy, shrewd businesspeople with a track record of success going back a decade or more. They had come to the event to learn from other luxury and service businesses. They were exposed to world-class stimuli over the two days: leading-edge technology retailing, high-end customer service, the latest and greatest in travel and hospitality. And yet one of the most illuminating conversations came after a visit to the laundry. Continue reading

Changing the nature of conversation : “ We can if ” rather than “ We can’t because ”

Kelly couldn’t change the nature of the organization, but he could change the nature of the conversation, particularly the beginning of each sentence in the problem- solving process. He didn’t let people start with “We can’t because.” He forced them to start with “We can if.” So, for example, instead of saying “We can’t use that type of new packaging because it will slow the line down,” the person would be forced to say “We can use that kind of new packaging if we run it on someone else’s line.” The flow is maintained, and the group moves on to the next question in the chain (in this case, how to find the right line).
Problem Solving

As Kelly notes, “can’t because” is an understandable reaction to a difficult challenge. People are used to putting up their hands to solve a problem they know how to solve; what is much harder, and more unusual, is putting up their hands to solve a problem they don’t know how to solve. And yet that is precisely what is required in constraint-driven problem solving. Without a positive construct to guide the team, the inability to have a ready answer to a difficult question kills the momentum and the flow of exploration. Continue reading

Book Recommendation – The Quarter-Life Breakthrough

The book made me feel that there’s hope in finding meaningful work even if you feel stuck knowing you need to make a change in your life but you are too afraid to take the leap and that it is possible to spend your days doing something that not only inspires you but also makes an impact in the lives of others.

When I read Adam’s book , I learned that:

Intentional Experimentation is not a waste of time when it’s done with the purpose of getting closer to your true self.

We grow by the questions we ask ourselves like: What contributions do I want to make to the world?

There’s no more linear career path, only a breakthrough career mindset where you figure out your next steps as you go aligning your actions with your purpose and surrounding yourself with people holding you accountable to your goals.

No matter how bad things get, there are always people willing to help out if we have the courage to ask

Meaningful work it’s all about doing work that reflects your interests and allows you to share your gifts to help others living in alignment with your purpose surrounded by supportive communities.

Life is a never ending journey but the time for intentional learning, experimentation, and action is now.

If you feel stuck knowing you need to make a change but are afraid to take the leap, then you should read this book. It will give you the hope and much needed courage to start living your life through intentional experimentation.

 

 

Life isn’t about how to survive the storm, But how to dance in the rain.

“It was a busy morning, about 8:30, when an elderly gentleman in his 80’s arrived to have stitches removed from his thumb. He said he was in a hurry as he had an appointment at 9:00 am. I took his vital signs and had him take a seat, knowing it would be over an hour before someone would to able to see him. I saw him looking at his watch and decided, since I was not busy with another patient, I would evaluate his wound. On exam, it was well healed, so I talked to one of the doctors, got the needed supplies to remove his sutures and redress his wound. Continue reading

The grace of surrender

What would it feel like to surrender to the rhythms and dynamics of life? What would it feel like to realize that we don’t really have a choice here—we can either participate with life, or resist it and drive ourselves to exhaustion and failure. Instead of working so hard to actively construct our lives, we could relax with the opportunities that life provides, both the good and the bad ones. People who have this type of relationship with life truly are more relaxed.
Continue reading

Thought for the Week – 2nd February 2015

“The common question that gets asked in business is, ‘why?’ That’s a good question, but an equally valid question is, ‘why not?’”

– Jeff Bezos Continue reading