Come From Your Heart

“We told people that it’s got to come from your heart, not your head, to be effective,” Kelleher says, “that it’s a feeling of empathy towards your people and of acting out of their best interests. Continue reading

Do the right thing

One thing Hassan did to turn Schering around was to move the sales force’s compensation system from 60/40 salary-versus-commission split to an 80/20 split. Continue reading