“We told people that it’s got to come from your heart, not your head, to be effective,” Kelleher says, “that it’s a feeling of empathy towards your people and of acting out of their best interests. Continue reading
Day: January 31, 2014
Do the right thing
One thing Hassan did to turn Schering around was to move the sales force’s compensation system from 60/40 salary-versus-commission split to an 80/20 split. Continue reading