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Month: February 2011

Inquiry precedes Advocacy

February 24, 2011September 2, 2017 / onetusk / Leave a comment

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The general rule is this: inquiry precedes advocacy. If you (1) are uncertain about having reliable, complete information; Continue reading →

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When we focus on others, our world expands.

February 24, 2011September 1, 2017 / onetusk / Leave a comment

“Self-absorption in all its forms kills empathy, let alone compassion. When we focus on ourselves, our world contracts as our problems and preoccupations loom large. Continue reading →

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Creating a New Theory

February 24, 2011 / onetusk / Leave a comment

Creating a new theory is not like destroying an old barn and erecting a skyscraper in its place. Continue reading →

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Reach across differences, listen to the other, and stand for the whole…

February 19, 2011February 24, 2017 / onetusk / Leave a comment

Image result for resolving conflict compassionTransformational leadership take more courage than the usual one-  sided leadership. Continue reading →

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Learning to give freely of ourselves

February 19, 2011 / onetusk / Leave a comment

God loves a cheerful giver.
– II CORINTHIANS Continue reading →

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Treasure Within

February 19, 2011February 19, 2011 / onetusk / Leave a comment

A beggar had been sitting by the side of a road for over thirty years. One day a stranger walked by. “Spare some change?” mumbled the beggar, mechanically holding out his old baseball cap. Continue reading →

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Trust based , Self Managed Teams

February 12, 2011August 27, 2020 / onetusk / Leave a comment

At their best, the units in good trust-based organizations hardly have to be managed, but they do need a multiplicity of leaders. I once teased an English audience by comparing a team of Englishmen to a rowing crew on the river – eight men going backward as fast as they can without talking to each other, steered by the one person who can’t row! I thought it quite witty at the time, but I was corrected after the session by one of the participants, who had once been an Olympic oarsman. “How do you think we could go backward so: fast without communicating, steered by this little fellow in the stern, if we didn’t know each other very well, didn’t have total confidence to do our jobs and a shared commitment – almost a passion – for the same goal! It is the perfect formula for a team.”

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Ritz Carlton – Customer Engagement Metric

February 12, 2011 / onetusk / Leave a comment

1. How satisfied are you with Ritz-Carlton? Continue reading →

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Ritz Carlton – Employee Engagement Metric

February 12, 2011 / onetusk / Leave a comment
  1. I know what is expected of me at work. Continue reading →

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The Fight Inside

February 5, 2011 / onetusk / Leave a comment

An elderly Cherokee Native American was teaching his grandchildren about life… Continue reading →

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