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Organisational & Social Transformation

How Ritz-Carlton Maintains its Mystique

June 19, 2011September 22, 2017 / onetusk / Leave a comment

The luxury hotel chain reinforces customer-service values among employees by investing in daily training that revolves around storytelling

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Ten design Rules for gray-haired revolutionaries – Gary Hamel

June 1, 2011September 22, 2017 / onetusk / Leave a comment

1. Set unreasonable expectations

No company out-performs its aspirations. Non- linear innovation begins with unreasonable goals. Demonstrate that it is actually possible to dramatically outperform the average. Continue reading →

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Dialogue is more than wishy-washy, feel good comaradarie

May 17, 2011September 22, 2017 / onetusk / Leave a comment

For the vast majority of us, debate is familiar because we live in debate cultures (of what Deborah Tannen calls ‘argument cultures’). Continue reading →

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The Celestine Insights – James Redfield

April 21, 2011September 2, 2017 / onetusk / 1 Comment
THE FIRST INSIGHT . . . A CRITICAL MASS
A new spiritual awakening is occurring in human culture, an awakening brought about by a critical mass of individuals who experience their lives as a spiritual unfolding, a journey in which we are led forward by mysterious coincidences. Continue reading →

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Sam Walton’s 10 Rules for Building a Successful Business

March 27, 2011September 22, 2017 / onetusk / Leave a comment

Sam Walton 1918 – 1992

Sam Walton, the founder of Wal-Mart, grew up poor in a farm community in rural Missouri during the Great Depression. The poverty he experienced while growing up taught him the value of money and to persevere. Continue reading →

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Inquiry precedes Advocacy

February 24, 2011September 2, 2017 / onetusk / Leave a comment

Related image

The general rule is this: inquiry precedes advocacy. If you (1) are uncertain about having reliable, complete information; Continue reading →

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Trust based , Self Managed Teams

February 12, 2011August 27, 2020 / onetusk / Leave a comment

At their best, the units in good trust-based organizations hardly have to be managed, but they do need a multiplicity of leaders. I once teased an English audience by comparing a team of Englishmen to a rowing crew on the river – eight men going backward as fast as they can without talking to each other, steered by the one person who can’t row! I thought it quite witty at the time, but I was corrected after the session by one of the participants, who had once been an Olympic oarsman. “How do you think we could go backward so: fast without communicating, steered by this little fellow in the stern, if we didn’t know each other very well, didn’t have total confidence to do our jobs and a shared commitment – almost a passion – for the same goal! It is the perfect formula for a team.”

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Why our Objectives are best pursued Indirectly (2)

January 9, 2011September 22, 2017 / onetusk / Leave a comment

Contrary to business school doctrine, “maximizing shareholder wealth” or “profit maximization” has not been the dominant driving force or primary objective through the history of the visionary companies. Continue reading →

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Authentic Leadership : Excite others to exceptional performance.

December 9, 2010September 22, 2017 / onetusk / Leave a comment

You build a case for your leadership Continue reading →

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Too Much Hierarchy , Too Little Community

November 20, 2010September 22, 2017 / onetusk / Leave a comment

Hierarchies are very good at aggregating effort, at coordinating the activities of many people with widely varying roles. But they are not good at mobilising effort, at inspiring people to go above and beyond. Continue reading →

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